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Managed Services

IT Management Services

Communications and consistency are the cornerstones of MIS BD IT Management Services and this creates reliability which results in predictable costs. How many times have you received a bill that you couldn’t understand or begin to determine if it was justified?

Our tiered approach to services gives us the ability to customize a solution that is right for your business as well as your budget. Whether you’re just looking for general maintenance for your network with help desk support or you’re looking for an all in one solution that includes hardware, software, and service, MIS BD is one of the rare providers in the area that can deliver such a wide range of services. In addition, we provide comprehensive monthly reports that detail exactly what you are paying for. All of this is done so that we can deliver the best business value to our clients.

Our goal is to serve as your technology partner with a focus on providing the right solutions. By using a consultative approach to evaluate your business and technology needs, we can customize the best solution for your current needs and give you the ability to scale it for future needs.

What we can Service

  • Workstation/Laptop/handheld hardware support
  • Printing/Network Connectivity Support
  • Core Application Support, Microsoft, Adobe and Symantec
  • Email Client (Outlook/Office 365/Mac Mail)
  • Microsoft Office
  • Software/application-related incidents on Microsoft or Macintosh systems
  • Server based Password resets
  • Spyware or virus cleaning from with servers or PCs
  • Server diagnostics
  • Server and workstation troubleshooting
  • Custom escalation procedures for each client with internal escalation approval process

 

Managed Services for SMBs: High-Quality, not High-Cost

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As your business grows and changes, you recognize the need for continual, high-quality IT infrastructure and support. And as technology improves, hardware and software have to be updated – and your employees have to have new equipment, training, and support. But if your Bangladesh-based small or medium-sized business can’t justify the cost of full-time IT staff, we provide the perfect solution: A managed IT services package, which provides you with access to our managed service provider specialists for all your IT needs. With managed services from MIS BD, you’ll get:

  • On-demand response and guidance from trained managed service providers, without all the costs
  • fixed monthly rate for all your IT needs
  • Enhanced employee productivity without the hassles of dealing with IT support in-house
  • Ongoing maintenance to address needs before problems arise
  • Complete managed IT services for servers, networks, software and hardware components

As a small business, you have to find creative ways to compete with larger competitors who benefit from opportunities to leverage high-volume discounts on products and services. With the assistance, buying power and knowledge of our Bangladesh managed services team, you can save time and money by eliminating the resources needed to manage IT in-house and gain an edge over your larger rivals. As Bangladesh’s leading managed service provider, Management Information Systems Company uses the latest technology to help you succeed, providing you with all the advantages of IT service and support while sparing you the high costs of managing your IT in-house. Our committed team of managed IT service engineers, technicians and support specialists will monitor your networks and servers, address needs when (and even before) they arise. Eliminate the costs and hassles of managing your IT in-house and spend time on growing your business by finding more leads, closing sales, meeting the needs of your customers and growing revenue. Contact Management Information Systems Company today to learn more about how managed services can improve your business by getting a free, no-obligation consultation.